BIDV SmartBanking

***NEW MODERN INTERFACE - NEW UTILITIES - ENHANCED EXPERIENCE WITH NEW GENERATION SMARTBANKING***

With the goal of improving customer experience, Joint Stock Commercial Bank for Investment and Development of Vietnam (BIDV) launches a new generation SmartBanking Digital Banking Service with a new interface and utilities allowing customers to seamlessly financial transactions and digital utilities on BIDV's digital banking channels.

# MULTI-CHANNEL INSTANT EXPERIENCE

- MULTI-CHANNEL Integrating solution, using only 01 username (registered phone number)

services) and 01 password on different platforms and devices: web, mobile, watch and desk

smart keys.

- ONLINE REGISTRATION for new services through eKYC (Electronic Identity).

- Use biometric technology to log in across mobile platforms.

# PERSONALIZE THE EXPERIENCE AND CUSTOMIZE THE INTERFACE:

- User-friendly interface and more personality with customizing the background image, profile picture on the application

- Option to arrange priority functions according to preferences.

# ADVANCED CARD SERVICES:

- Experience the new service right away: WITHDRAW CASH ON ATM WITH QR CODE

- Top-up Health physical card right on the app.

# DIFFERENT FINANCIAL SERVICES, PAYMENT AND SHOPPING ECOsystem:

Experience all the modern financial conveniences, quickly and easily with:

- Transfer money, schedule money transfer, save online, borrow and repay loans online,

- Diverse online bill payment service with more than 1000 other providers/services

together.

- Book flights/hotels, shop online, request online check...

# IMPROVED SECURITY:

SmartBanking New generation meets security regulations of the State Bank of Vietnam with: Bao

login security, transaction security and especially Smart OTP - a method of authenticating value transactions

High. The application allows customers to securely protect their accounts through the Login with another device/Forgot password for eKYC authentication feature. In addition, with Cross Login technology when customers log in on a web browser, the system

will automatically send a notification to the mobile app to wait for customer confirmation before allowing posting

successfully entered

# CHARGE POLICY:

- From 01/01/2022, BIDV waives all transaction fees for money transfer inside and outside the system, service maintenance fee, default account management fee, OTT message fee, issuance fee and normal fee. Lifetime of non-physical cards issued on SmartBanking.

*You can register for SmartBanking service directly at BIDV Transaction Points nationwide or register online on the website https://www.bidv.com.vn/ and right on the new generation SmartBanking application.

Manage accounts at BIDV safely and effectively with BIDV SmartBanking! Details at:

https://www.bidv.com.vn/smartbanking/

Head office: BIDV Tower, 194 Tran Quang Khai, Hoan Kiem, Hanoi